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Shipping & Returns

My tracking says my package was delivered but it isn't here. Can you help?

Every so often, the mail carriers will mark the packages as delivered incorrectly or prior to the actual delivery. They are typically delivered within the next 1-2 business days. If your package does not arrive within 2 business days after being mark

When will my order ship?

Thanks for placing your Beekman 1802 order!. Orders are marked as Unfulfilled on the Track Your Order page until it has been prepared for shipment. Once fulfilled for shipment; tracking history updates will be provided by the carrier service handling

What is your Return Policy?

Beekman 1802 accepts returns of items purchased directly from beekman1802.com within 30 days of the delivery date. To start the return process for your Beekman 1802 order, please visit the Beekman 1802 Return Center with your order number ready and f

My package says "confirmed" but I haven't received any other updates. Where is my package?

If your tracking history notes "Confirmed" or "Pre-Shipment," this indicates that the package has been prepared for shipment and is awaiting the first scan by the carrier. The tracking scan updates to the history and the estimated delivery date of yo

My order is delayed in transit. Where is my order?

The transit updates and estimated delivery date of your package are provided by the carrier service that is carrying your package. We do apologize if you are experiencing a delay of your package in transit. *The Neighbor Services Team is not able to

Can I split my order to ship to two different addresses?

We are not able to split an order to ship to two separate addresses at this time.  If you'd like to send some Beekman 1802 goodness to two addresses, individual orders will need to be made to each address.