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Shipping & Returns

My tracking says my package was delivered but it isn't here. Can you help?

Every so often, the mail carriers will mark the packages as delivered incorrectly. They are typically delivered within the next 1-2 business days. If your package does not arrive soon, contact us at [email protected]. *Please note that

When will my order ship?

Thanks for placing your Beekman 1802 order!. For Order Status Inquiries, be sure to use our Track Your Order page or Track and manage my orders option through our Chat feature. Orders are marked as Unfulfilled on the Track Your Order page until it ha

Do you accept returns?

Beekman 1802 accepts returns of items purchased directly from beekman1802.com within 30 days of the delivery date. To start the return process for your Beekman 1802 order, please visit the Beekman 1802 Return Center with your order number ready and f

What is your Return Policy?

We want every customer (or as we call you, Neighbor) to be entirely thrilled with their Beekman 1802 purchase. But if you’re not thrilled, we are happy to accept returns from purchases made at Beekman1802.com or from the Beekman 1802 Kindness Shop in

My package says "confirmed" but I haven't received any other updates. Where is my package?

The tracking scans, updates to the history and the estimated delivery date of your package are provided by the Carrier Service that is carrying your package. We do apologize if the carrier has not scanned any updates to your tracking history. Occasio

My order is delayed in transit. Where is my order?

The transit updates and estimated delivery date of your package are provided by the carrier service that is carrying your package. We do apologize if you are experiencing a delay of your package in transit. *The Neighbor Services Team is not able to

Can I split my order to ship to two different addresses?

We are not able to split an order to ship to two separate addresses at this time.  If you'd like to send some Beekman 1802 goodness to two addresses, individual orders will need to be made to each address.

Is the Advent Calendar return eligible?

Once you step down the yellow brick road of advent fun, there's no going back - all sales are final. The There's No Place Like Home Advent Calendar is not eligible to be returned.