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My package says "confirmed" but I haven't received any other updates. Where is my package?Updated 2 months ago

The tracking scans, updates to the history and the estimated delivery date of your package are provided by the Carrier Service that is carrying your package. 

We do apologize if the carrier has not scanned any updates to your tracking history. Occasionally, carriers may miss a scan due to an error or skip a scan due to nationwide heavy shipping volumes.

Please keep a close eye on your tracking history page for updates. 

*The Neighbor Services Team is not able to view any additional information beyond what is shown on the tracking history page. 


Expected delivery for Standard Shipping is about 5-6 business days from the time the order is fulfilled for shipment. 

If your order is not delivered by the 6th business day after the order was fulfilled for shipment, please reply to this correspondence along with a confirmation of the shipping address. 


We've got fingers, toes & hooves crossed your package will be to you in no time! 🐐📦

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