My order is delayed in transit. Where is my order?Updated a month ago

The transit updates and estimated delivery date of your package are provided by the carrier service that is carrying your package. We do apologize if you are experiencing a delay of your package in transit. 

*The Neighbor Services Team is not able to view any additional information beyond what is shown on the tracking history page. 

Expected delivery for Standard Shipping is about 5-6 business days from the time the order is fulfilled for shipment. Occasionally, carriers may miss a scan or nationwide shipping delays may occur during peak times of the year.

 If you haven't seen a tracking history update within the next 2- 3 business days, please email us at [email protected] or utilize the chat feature to let us know your package has not arrived,  along with a confirmation of the shipping address. 

If you purchased SavedBy Package Protection and are having issues with your package, reach out to SavedBy directly here: https://customer.savedby.io/. 

Please review their policies to make sure that your package can be covered here: https://savedby.io/policies