The Neighbor Services Team will respond via email within 1-2 business days.

Beekman 1802

Goatie's Help Center

<div data-block="true" data-editor="euveq" data-offset-key="tcd8-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="tcd8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="tcd8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">While we are not able to make medical claims or recommendations, we are happy to provide you with some suggestions of products that may offer the hydration and nourishment your skin needs.</span></span></div></div><div data-block="true" data-editor="euveq" data-offset-key="9soei-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9soei-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9soei-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="euveq" data-offset-key="b1cli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b1cli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="b1cli-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Skin conditions &amp; skin ailments vary with each individual, so we like to start off by recommending the&#xA0;</span></span><a href="https://beekman1802.com/search?q=pure" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;" target="_blank"><span data-offset-key="b1cli-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Pure</span></span></a><span data-offset-key="b1cli-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;collection of products as this line is fragrance-free and a perfect option for sensitive skin. &#xA0;If you have any ingredient sensitivities or allergies, be sure to review the ingredients of the products you&apos;re interested in to ensure they are aligned with your personal needs. You can find the ingredients of each product listed on the product&apos;s page. If unsure a product is right for you, always consult with your physician or dermatoligist over the ingredients list.&#xA0;</span></span></div></div><div data-block="true" data-editor="euveq" data-offset-key="ejmvb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ejmvb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ejmvb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="euveq" data-offset-key="p0i4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="p0i4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="p0i4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please </span></span><span data-offset-key="p0i4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><a href="https://beekman1802.com/pages/contact" rel="noopener noreferrer" target="_blank">contact us</a></span></span><span data-offset-key="p0i4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"> if you have any further questions. Our Neighbor Services team is always happy to help!&#xA0;</span></span></div></div>

While we are not able to make medical claims or recommendations, we are happy to provide you with some suggestions of products that may offer the hydration and nourishment your skin needs.Skin conditions & skin ailments vary with each individual, so

I have a specific skin condition. Which bodycare products should I use?

Beekman 1802 Skincare and Bodycare

Beekman 1802 Bodycare FAQs

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Privacy Policy

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Shipping

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Kindness Krew

Beekman 1802 FAQs

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Neighbor Rewards Birthday Points

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Redeeming Neighbor Rewards

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Neighbor Rewards

Beekman 1802 Account Help

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I do not want to use ShopPay express checkout, how do I get back to the main checkout?

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Placing an Order

My tracking says my package was delivered but it isn't here. Can you help?

When will my order ship?

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My package says "confirmed" but I haven't received any other updates. Where is my package?

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Can I split my order to ship to two different addresses?

Shipping & Returns

Why isn't my promotional/discount code working?

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I noticed the item I purchased in now on sale. Can I get a price adjustment?

When do you have sales?

Questions about Gift With Purchase

Promotional Inquiries

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I placed my order. Why did I receive an email reminding me to place my order?

How do I cancel my order?

I'd like to edit my order

There is a quality concern with a product in my recent order.

An item in my order was damaged when it arrived.

The items I received are different than what I ordered

I need assistance with my recent order

Order Inquiries

I just placed an order during your Warehouse Sale but forgot something. Can you combine my orders?

Can I return my recent Warehouse Sale purchase?

Why isn't my CashBack working with the Warehouse Sale?

Why can't I use my Rewards with the Warehouse Sale?

I placed my Warehouse Sale order before the free shipping offer started? Can I get free shipping?

Warehouse Sale Terms & Conditions - April 7th - 13th, 2025

When will my Warehouse Sale order ship?

2025 Warehouse Sale

Beekman 1802 Orders

What is Subscribe & Save?

What products are eligible for Subscribe & Save?

How can I access my account to manage my Subscriptions?

What is the Subscription and Subscribe & Save Cancellation Policy?

What is the Subscription and Subscribe & Save Policy?

I have a Subscribe & Save shipment but I do not have an account.

When does my B.1802 Beauty Box or Seasonal Bounty Tote auto-renew?

When will my Subscribe & Save order process again?

Can I skip a delivery of my sub & save or subscription?

How do I cancel my subscription?

What is the difference between the B.1802 Beauty Box and the Seasonal Bounty Tote?

What is the B.1802 Beauty Box?

What is the Seasonal Bounty Tote?

When will the B.1802 Beauty Box feature a new assortment?

When will the Seasonal Bounty Tote feature a new assortment?

How do I update the payment method for my Subscription?

Why did I receive a verification code for my subscription account?

Subscribe & Save

Do you offer gift sets or bundles?

Why is product packaging different than what I've received before?

What size is this product?

Do you offer travel-sized products?

What products do you recommend for men?

What is the shelf life of the beauty products?

Midnight Milk: Can I use it with the Dream Booster?

Midnight Milk: Where/How to fit into routine?

Milk Glaze: Why did my Milk Glaze leak out when opening?

Milk Shake: Is the mini Milk Shake refillable?

Milk Shake Facial Toner Mist: When do I apply the Milk Shake?

What is the difference between the Milk Drops Ceramide Serum and the Oh! Mega Milk Facial Oil

Oh! Mega Milk: How do I fit the Oh! Mega Milk into my regimen?

Milk Tint: What is thie finish of the Milk Tint SPF 43

I have a specific skin condition. Which skincare products should I use?

Where is the Light as Air collection?

Which Booster should I use and when?

Facial Wipes Material

Can I use the bar soap on my face?

Why is the Bubble Mask bubbling?

If you LOVED the Triple Milk line, you will LOVE Clinically Kind too!

What does "mimics skins natural barrier" mean? (Bloom Cream)

Are your products safe for pregnancy?

Can the Face Wipes be stored in the car in the summer heat or winter cold?

Are you face wipes flushable?

How long does it take your Face Wipes to break down?

What are the dimensions of the Face Wipes?

Can Face Wipes be used on Pets

Where can I find the Blaak Night collection?

Where is the 18+02 Facial Oil?

Potato Peel: How often should I use the Potato Peel?

What products do you recommend for better aging?

Are any of your products vegan?

What Makes Beekman 1802 Sunscreen Clean?

Is the Zinc Oxide in your SPF non-nano?

Is your SPF broad spectrum?

Are your SPF products safe for the environment and the coral reef?

What products other than SPF products help protect your skin from sun damage?

How do I use the Booster Serums?

What Different Goat Milk Skincare Products Do You Make?

What products should I use for dry skin?

What’s the difference between a toner and a cleanser?

Should I tone before or after cleansing?

Should I use a toner before moisturizing?

What’s the difference between a chemical exfoliant and a physical exfoliant?

Why is goat milk important for facial cleansing?

What is the percentage of bakuchiol is in the Midnight Milk Sleep Mask?

What is the percentage of Bakuchiol in the Dream Booster Serum?

I have dry skin and need more hydration. What should I use?

My Bloom Cream isn't blooming properly

What products do you recommend for acne/oil control?

Where can I find the Little Black Mask?

Do you have a night cream?

Can the Booster Serums be paired with the Milk Drops and the Bloom Cream?

Where can I find the facial bar soap?

Why did my Milk Tint leak during travel?

Is the Hello Sunshine SPF 50 the same as the old Hello Sunshine Sunscreen

Is the Hello Sunshine SPF 50 for face or body?

Do you have a sunscreen for the body?

Is the Hello Sunshine SPF 50 Sunscreen sweat or water resistant?

Are your sunscreens scented?

What does the PA ++++ mean on the Hello Sunshine SPF 50 Sunscreen?

Why did the Milk Tint come out greyish?

Why is my Milk Shake a different shade of yellow?

Skincare Routine for the "Your Healthiest Skin Ever Skincare Bestsellers Set"

Why isn't my refill pod fitting into my Jumbo Bloom Cream properly?

Does the Bloom Cream have SPF?

In what order do I use the Booster Serums in the Bloom with Pride Skincare Set?

Do you have an SPF product for lips?

Bloom Cream Jumbo Refill Pod Instructions

When do I apply my SPF in my Skincare Routine?

Where can I find the Blotting Booster Serum?

How do I know which shade of the Milk Tint SPF 43 is right for me?

Why do I need to use an SPF while and after using the Smooth Booster Serum?

Can I use the Milk RX, Midnight Milk and Dream Booster in the same nightly regimen?

Can I use the Milk RX & Midnight Milk at the same time?

What is the size of the Milk RX?

What is Renexosome ™ in the Milk RX?

When should I apply the Milk RX in my routine?

Who is the Milk RX for?

Can I use your skincare products while using a prescription cream?

Products that offer SPF

Why do I need to use an SPF while and after using the Dream Booster Serum or Midnight Milk Mask?

I have a specific skin condition. Which bodycare products should I use?Updated 2 years ago